1. Introduction
Catran Agency (“we,” “us,” or “our”) is committed to respecting the privacy of our customers and protecting their personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data in connection with the services we provide through our website.
2. Types of Information Collected
We collect various types of information to enhance your experience and provide the services you request. This may include, but is not limited to:
- Personal information such as names, email addresses, phone numbers, and addresses.
- Demographic information like age, gender, and location.
- Payment and billing details, if applicable for services purchased through our website.
- Information collected through cookies and tracking technologies to personalize and improve your online experience.
3. How Information is Collected
We gather information through:
- Forms and fields you complete on our website.
- Information you provide when contacting us for services or inquiries.
- Automated technologies, such as cookies and web beacons, to track website usage and interactions.
- When you subscribe to our services or mailing list.
4. Purpose of Data Collection
The information we collect is used for purposes such as:
- Providing and personalizing our services.
- Communicating with you regarding updates, promotions, and customer support.
- Processing payments and fulfilling service orders.
- Analyzing website usage to improve our offerings and user experience.
5. Data Security Measures
We take various precautions to protect your personal data from unauthorized access, alteration, or disclosure. Our website and databases are secured with encryption, access control, and monitoring tools to safeguard information.
6. Data Sharing
We do not sell or share your personal information with third parties for marketing purposes. We may share your data with trusted service providers or partners as necessary to deliver our services or if required by law.
7. User Rights
As a customer, you have rights regarding your personal information. You may:
- Request access to the information we hold about you.
- Update or correct your information.
- Request deletion of your information where applicable.
To exercise these rights, please contact us using the information below.
8. Contact Information
For questions or concerns about this Privacy Policy or our data practices, please reach out to us at:
Catran Agency
Phone: 727-331-1328
Email: tca@catranfamily.info
9. SMS Consent
If you provide your phone number for SMS communication, rest assured it will not be shared with any third parties. We use your number solely for purposes such as order updates, appointment reminders, or promotional messages, with your consent.